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Privacy Policy Download Enkom's Privacy Policy 184 KB

By using this Service, you consent to the use of your personal information in accordance with this Privacy Policy.

Introduction

At Enkom Oy (hereinafter “Enkom” or “we”), the careful and prudent handling of your personal data is important to us. We process your personal data in compliance with data protection laws and good data management and processing practices. Personal data refers to any information that can be used to identify an individual (hereinafter “User” or “you”).

We use this information to provide and personalize our services, to provide customer service, and to display more relevant advertising. Please note that our websites may contain links to other companies’ websites or services, which have their own privacy policies separate from ours.

Name of the Registry

Enkom Oy’s customer registry.

Data Controller

The data controller, as defined by applicable data protection laws, is Enkom Oy (hereinafter “Enkom” or “we”). Enkom is responsible for ensuring that the processing of personal data complies with this Privacy Policy and applicable data protection laws. The solutions offered by Enkom are hereinafter referred to as “Services.”

Contact information for the data controller:

Enkom Oy
Upseerinkatu 1-3
02600 Espoo
Tel: 010 204 0000
info@enkom.fi

Business ID: 0183125-2

For matters related to this Privacy Policy, the contact person is Tim Markusson (contact Enkom Oy’s customer service at 010 204 0000, email info@enkom.fi).

The company does not have a designated data protection officer, as its business operations do not involve the regular and systematic monitoring of individuals or the large-scale processing of special categories of personal data.

Collection of Personal Data

We collect your personal data primarily directly from you, either verbally or in writing. This data may be collected by us or by our partners on our behalf.

Forms submitted through this website contain personal data: at a minimum, company name, first name, last name, and email address. By submitting the form, you agree that the website owner will store the personal data you provide in its own system in order to provide the service you have requested.

The information may also be collected by the services we use.

In addition, we obtain information from registers maintained by government authorities, credit information registers, customer dispute registers, and other reliable registers.

We may also collect data automatically when the User uses our service. This data includes:

  • The User’s activity on the service, such as data recorded based on the User’s activity and event data sent from the service to analytics and marketing tools.
  • The User’s downloads within the service.

We also collect technical user data from our service, such as:

  • Timestamps and log data related to the use of the service;
  • Information about the devices used to access the service, including IP addresses and software versions. This information is obtained through the User’s browsers and cookies.
  • Clicks within the service and form submission data.
  • Marketing cookies for displaying targeted advertising.
  • We do not link or store this information in connection with personal data.

How We Use Personal Data

We process personal data for three main purposes.

  1. Providing the Service
    To handle inquiries, we store contact information and records of the subjects of communications with the User so that we can provide the service to the User.
  2. Service development and research
    We may use personal data to improve the quality of the service, resolve issues identified in the service, and develop service features for Users. This data processing is based on our legitimate interest in improving our Service, its features, and its content. We may also generate anonymous statistical data for research purposes, including business analytics (Business Intelligence).
  3. Marketing and Communication
    We may use personal data to send Users important information about the service. Personal data may also be used for advertising, marketing, direct marketing, and personalized marketing targeted at Users. We may create general profiles of Users to provide better content and advertisements. This is based on our genuine interest in keeping Users up to date on our service and marketing new, relevant products and services to our Users. Users have the right to opt out of direct marketing at any time.

Sharing of Personal Information

We do not share personal information with third parties, except for:

  • IP addresses and marketing cookies, which are not linked to other personal information;
  • when trusted service providers provide services to us on our behalf and in accordance with our instructions. However, we monitor the use of Users’ personal information and remain responsible for it in all circumstances;
  • if we are involved in a merger, acquisition, or the sale of our business or a portion thereof;
  • when we believe in good faith that disclosing the information is necessary to protect our rights, to protect the User’s safety or the safety of others, to investigate fraud, or to comply with government requirements.

We do not sell Users’ personal data to third parties.

Transfer of Personal Data Outside the EU/EEA

As a general rule, we do not transfer Users’ personal data outside the EU/EEA. Some of the providers of statistical and marketing services we use are based in the United States. When these service providers provide services to us, we may need to transfer some User data to the United States, such as IP addresses for statistical purposes, or email, company, and name information to an email marketing system or a sales system. In these situations, the transfer is based on the European Commission’s standard contractual clauses or, where the service provider is certified, on the EU-U.S. Data Privacy Framework. Our service providers are committed to providing the level of data protection required by European data protection law.

Retention of Personal Data

The User’s personal data will be retained only for as long as necessary to fulfill the purposes set forth in this Privacy Policy. Once the law, our rights or obligations, or the User’s rights or obligations no longer require the retention of the User’s personal data, we will destroy such personal data. For example, when a User requests that their data be removed from the service, we will destroy the data. For technical reasons, in such situations, personal data will be retained in our backups for up to one year before being destroyed.

We strive to keep the personal data in our possession accurate and up-to-date by removing unnecessary data and updating outdated information.

Processing of Personal Data

We process your personal data in compliance with the General Data Protection Regulation (GDPR) and in a manner that respects your rights and freedoms. We ensure that data protection principles are followed at every stage of personal data processing.

Personal data is processed only by our employees or those of our partners who are authorized to do so. We have ensured our staff’s data security awareness and expertise through ongoing training and up-to-date guidelines.

Your personal data may be processed in various information systems managed either by us or by our partners.

User Data Protection Rights

You have the right to access, correct, update, modify, or delete the personal data we hold about you. Users have the right to object to and restrict certain data processing activities, such as profiling for marketing purposes. However, the User cannot delete personal data that is necessary to fulfill the purposes specified in this Privacy Policy and/or required by law.

The User has the right, within the limits required by law, to data portability, in other words, the right to receive their personal data in a structured, commonly used, machine-readable format and to transfer their personal data to another data controller.

Information Regarding Children

Our service is not intended for children under the age of 16. If you discover that a child under the age of 16 has provided us with their personal data, please contact us.

Cookies and Other Similar Technologies

We use cookies or other similar technologies to provide the Service. Cookies are small text files placed on the User’s device to collect standard Internet log data. Certain features of the Service require the use of cookies. We use cookies to enhance the functionality of the Service and to collect statistics to make it easier to use. In addition, we use cookies for marketing purposes, but we do not store personal information or marketing cookies in a way that would allow them to be linked together.

Users can configure their browser settings so that it does not accept cookies. Users can also restrict the use of cookies or delete cookies from their browser. However, since cookies are an integral part of how the service works, restricting their use may affect the service’s functionality.

For more information about cookies, please read our cookie policy.

Security

We take your security seriously. We take various measures to protect personal data from loss, misuse, and unauthorized access or disclosure. These measures are implemented with due consideration to the sensitivity of the data we collect, process, and store, as well as current technology.

Changes to Our Privacy Policy

We may update this policy from time to time. If we do, we will update the information regarding the changes in the service’s privacy policy and terms of use.

Contact Us

Please contact us if you have any questions about our Privacy Policy or practices. You can contact us using the contact information provided in the Privacy Notice.